Enquiries submitted using this form will be responded to by the Adult Social Care Helpdesk during normal office hours (Monday to Friday, 8am to 5pm, excluding holidays). If we need any further information in relation to your form submission or are able to answer your queries from the Adult Social Care Helpdesk, we will contact you within 3 working days. Otherwise your requests may be passed onto specialist teams where they are triaged and handled according to urgency.
Before you use this eform, please read the short notice below about privacy:
PRIVACY NOTICE
Why Gloucestershire County Council collects information about you
Gloucestershire County Council’s Adult Social Care Service collects, processes and holds information, including personal information, to allow it to provide services effectively and to meet its statutory duties. By completing this form, you give consent for Gloucestershire County Council to hold your information in order to process your enquiry and provide you with relevant information.
In the first instance, the information you provide through the online enquiry form will be sent electronically to the Adult Social Care Helpdesk. If your enquiry relates to a statutory service provided by another organisation on our behalf, we may share your information with that organisation. We may have to share you information with third parties if we feel there is a risk of serious harm to yourself or another individual, or there is a legal requirement to do so. If we do this, we will make sure that we follow national guidelines on best practice. Under the Data Protection Act you have the right to request a copy of the information we hold about you. Please see the full privacy notice for details on how to do this. A link has been provided below.
For details on how to contact us, please see the full privacy notice. A link has been provided below.
If you which to make a complaint about how your data has been used, please see the full privacy notice for details on how to do this. A link has been provided below.
Adult Social Care Full Privacy Notices
