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General Enquiry Form

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General Enquiry GDPR

Gloucestershire County Council is the data controller for all personal information collected from this online form. All of your information will be processed in accordance with UK data protection legislation.

The information that you provide to us will be used for the specific purpose of delivering your enquiry to the relevant service and any subsequent administration required as part of that process. Our legal basis for doing so is for the performance of a task carried out in the public interest. Your information may also be used for trend analysis and statistics to assess the service and measure performance to enable future improvements and updates.

We will collect the following information:

  • Your name
  • E-mail address
  • Any information which you choose to provide within the online form or via email


Gloucestershire County Council will keep your personal data for Contact Centre referrals for one year in line with Gloucestershire County Council practice.

For full details on how we use, store and share your information please see the “General Enquiry” privacy notice.

Enquiries submitted using this form will be responded to by the department you select. Please refer to their service specific privacy notice on this page to see how your data will be used, stored and shared by the individual service.


Please use this form to get in touch with a range of teams directly. If you are unsure which department you need to contact, please choose the Customer Services Team so they may direct your query as appropriate.

Links to more specialised forms that may be more suitable to your query may be suggested.

I agree with the GDPR notice* Required